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FAQs
- 01Click on the ‘Account’ button in our Membership Portal. You can change your subscription level by clicking 'Change Tier' or scroll down past that to change your account information.
- 02After you are signed in to your account, click on the corresponding button in the membership portal to access our premium content: • Portfolios: access to our model portfolios* • Flash Alerts: buy and sell trade alerts • Portfolio Updates: weekly portfolio updates based on membership tier *Disclaimer: Quotes are not sourced from all markets and may be delayed up to 20 minutes. Information is provided 'as is' and solely for informational purposes — not for trading purposes or advice.
- 03You can cancel your membership at any time, for any reason through the membership portal or by contacting info@atgdigital.media and we will process the cancellation immediately. Cancel your membership through the membership portal by: 1. Clicking on the "Account" button of the Membership Portal 2. Selecting the "Cancel Membership" button on the bottom right of the page
- 04We are not giving refunds at this time. Please refer to our 'Fulfillment Policy' (at the bottom of this page) for further details.
- 05You can reach out to us at info@atgdigital.media or by scheduling a call.
- 06There are two ways to ask Paul a question: 1. Comment directly on one of our portfolio updates or flash alerts. 2. Reach out to us at info@atgdigital.media. Once we receive your question, we will answer your question in one of our Top Movers & Questions portfolio updates.
- 07To change your email address on file, please email us with the new email address at info@atgdigital.media and we will gladly make the change for you.
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